BlackBerry 9620 - My smartphone doesn’t recognize my media card

background image

My smartphone doesn't recognize my media card

Try the following actions:

• Verify that your media card is inserted in your BlackBerry smartphone correctly. For more information about inserting a

media card into your smartphone, see the printed documentation that came with your smartphone.

User Guide

Storage space and media cards

301

background image

• In your media card options, verify that media card support is turned on.
• In your media card options, if there's a message to format your media card, disconnect your smartphone from your

computer. Format your media card.
CAUTION: Formatting your media card will delete all the files from it.

Related information

Turn on or turn off media card support,

144

Format your media card or built-in media storage,

299