BlackBerry 9620 - The number of new or unread messages is different than I expect

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The number of new or unread messages is different

than I expect

The number of new or unread messages includes saved messages and filed messages.
If you have set your BlackBerry smartphone to hide filed messages and you receive a new message in an email folder other
than your inbox in the email application on your computer, your smartphone files the message.
Related information

View filed messages,

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