![background image](https://i.berrydoc.net/BlackBerry 9620/en/BlackBerry 9620_en130.png)
I can't use a shortcut to view one type of message in a
message inbox
If you switch BlackBerry smartphones and you restore smartphone data from your previous smartphone to your current
smartphone, the message inbox shortcuts for your previous smartphone replace the message inbox shortcuts for your
current smartphone.
To view the shortcuts for viewing one type of message in a message inbox, view your list of saved searches.