BlackBerry 9620 - I can’t make or receive Direct Connect calls

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I can't make or receive Direct Connect calls

Try the following actions:

User Guide

Direct Connect

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• Make sure that the Direct Connect service is registered on your BlackBerry smartphone.
• Make sure that your smartphone is connected to the mobile network.
• If you are trying to make a Direct Connect call, make sure that the Direct Connect number is correct.
• If you are not able to receive Direct Connect calls from a contact or a Direct Connect number, make sure that the

contact or Direct Connect number is not on your blocked caller list.